::COURSES

Building Effective Business Requirements: How to Develop Specifications That Drive Quality Business System Results

At least half of product defects and as much as 80 percent of rework on a development project can be traced back to requirement defects. In today's environment, where every system dollar is scrutinized and squeezed, one of the greatest improvement opportunities for an IT organization is in defining the requirements correctly.

This seminar provides tools, techniques, and templates to help IT project teams extract the right information from the business users and create requirements to support the design, development, testing, and deployment of successful system solutions.

There is no prerequisite for this course.

• Systems, business, technical, and QA analysts or managers
• Operations, project, IT, and development managers
• Requirements and design engineers

This seminar is worth 12 PDUs and 1.2 CEUs.

• Analyze business processes to determine business requirements
• Effectively harvest business need information from the user community
• Create thorough and useful business requirements
• Integrate business requirements into a variety of system development methodologies
• Establish a requirements traceability protocol to link business requirements to design, development, testing, and deployment activities
• Develop a requirements gathering process that fully engages the users and creates an environment for success

Importance of Requirements

• Why requirements are missed
• The costs of missed requirements
• IIBA knowledge areas
• Project management
• SDLC/methodologies

Requirements Development

• Process flow
• Types of requirements
• Selecting the "right" requirement level
• The requirements process

Requirements Elicitation

• "Elicitees" (from whom...)
• Tools and techniques
• Interviews
• Brainstorming
• Affinity diagram
• Focus groups
• Questionnaires
• Observation
• People information techniques
• Process techniques
• Benchmarking

Requirements Documentation

• Documentation sources
• Document contributions
• Use cases
• Requirements styles and situations
• Context diagrams
• Domain or physical models
• Data dictionary
• Dataflow diagrams
• Data models
• Entity relationship diagrams
• Tasks and support
• Scenarios
• Event or function lists
• Process maps
• Task descriptions
• Screens and prototypes

Requirements Validation

• Criteria
• Contents check
• Validation checks
• CRUD(O)

Finalizing Requirements

• Characteristics of effective requirements
• Requirements traceability
• Requirements traceability matrix
• Verification
• Keys to success

Download the seminar brochure in pdf format. You will need Adobe Acrobat Reader to open and view this file.

*Additional registration discounts do not apply to this seminar.*

Related Courses

• Software Testing and Quality Assurance

• Core Course for the Business Analysis Certificate Program.

Instructor(s)

Coordinator(s)

Elective Course for the Process Management Certificate Program.